Question 1

What are your office hours?

Accepted Answer

Office hours are by appointment only and can be made from 9am-4pm Monday-Friday and Saturday 10am-3pm. Please feel free to message with alternative times for appointments.

Question 2

When will I have access to my boat or RV?

Accepted Answer

You have 24 hour access via our automated gate

Question 3

How secure is your facility?

Accepted Answer

The facility is fully fenced with automated personalized key pad codes and 24 hour video surveillance

Question 4

Do I have to store long term with you?

Accepted Answer

We offer a variety of both long term and month to month plans so you can choose the best plan to fit your needs

Question 5

Where are you located?

Accepted Answer

We are located at 19117 Bandera Rd (Hwy 16) in Helotes Texas.  When heading from Helotes towards Pipe Creek on Bandera Rd (Hwy 16), you'll take your first turn around after the 211 intersection and we'll be on your right just past the flashing "Highway Intersection Ahead" sign.  There are two entrances to our facility.  The second entrance has keypad access to the parking area in the back when dropping off or picking up your vehicle.  The first entrance is for the office and signing paperwork (boats and RVs should not use this entrance).

Question 6

How can I rent a spot?

Accepted Answer

We require a valid form of ID , current insurance, registration, vehicle title and valid credit card on file.  
You can begin with this online form

FAQ

Frequently asked questions